VANCOUVER, B.C.: Rosewood Hotel Georgia Revisited

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After my first stay at the Rosewood Hotel Georgia inVancouver, B.C., I wrote “one night was not enough.” Now that mywife and I have enjoyed a two-night stay, we agree: it’s still not enough.

I hadn’t intended to write a second review after our visitover the U.S. Presidents’ Day weekend, but our excellent experience convincedme otherwise.
As a matter of practice, I don’t revisit reviews ofproperties at which I’ve stayed unless things had changed dramatically, eitherfor the better or for the worse. And since the service I experienced was asattentive as the service I received during my first visit in May 2012, a secondpost saying how great the hotel is seemed redundant.
However, upon further reflection, I realized there was goodreason to write anew.

Exterior of hotel

My first stay was purely business-related. In addition toexperiencing the hotel for the purpose of blogging about it, I had a meetingnearby the next day, so staying at the Rosewood Hotel Georgia served a dualpurpose. I was completely captivated by my experience, as you can read here.
This time, however, I’d be staying over a weekend instead ofa week night and, as most seasoned travelers know, the leisure guests at ahotel are often very different on weekends than the primarily businesstravelers on weeknights. I wondered whether the service we’d receive would bedifferent as well.
I’m pleased to say the service was perhaps even better than theservice I received the first time I stayed, and I blame our dog. A retiredbreeder whom we’ve had for about a year, she always attracts very positiveattention, and the staff and guests at the Rosewood Hotel Georgia were ascaptivated by her as anyone.
As we approached the front desk, the desk clerk welcomed us warmly with (and maybe I'm imagining this), special attention to our canine companion.
Which brings me to my next, and by now obvious, point: theRosewood Hotel Georgia is dog friendly.
Upon entering our guest room, we found a message on the TVscreen welcoming us by name; a selection of petit fours and ahandwritten note of greeting from the manager on the desk; and a dog bed, waterand food bowls, and dog biscuits waiting for our pooch. 

Deluxe King Room

Spoiled as she hasbecome in retirement, she immediately began to climb onto the love seat, as sheis allowed to do at home. Slightly horrified, we shooed her off, only to have our bellman James tell us she was allowed on every surface in the room; therewere none that were off-limits (though I think I’d have an issue if she triedto climb onto the desk).
Making this royal treatment all the more remarkable was thepet fee of $50 per stay, not per night as at many hotels. FYI, pet fees arelargely to offset the additional time housekeeping spends deep-cleaning a guestroom after a pet departs, which often takes double the amount of time to makeup a room after a guest checks out.
Finally, the size limit for pets visiting the Rosewood HotelGeorgia is generous enough to accommodate those of us who have actual,full-sized dogs as opposed to the hand-carried variety I describe as “fashionaccessories.”
As I found during my first visit, staff members were extremelyattentive. Virtually everyone we encountered bid us a “hello” or “good day,”and many called us by name, which is all the more remarkable when you considerthat many of those people did not have a computer or our credit card in frontof them; they simply remember their guests. That is impressive.
Even more impressive is that we received this very personalservice despite the fact that the hotel was sold out for the weekend. Alsoimpressive was the fact that we never heard other guests in the hall or throughthe walls of our room, nor did we see a room service tray languishing in thehallway, waiting to be collected. Service was as close to perfect as I’ve everencountered.

Spa-like bathroom

Our room had a combined sleeping and sitting area of morethan 250 square feet adjoining a truly spa-like bathroom with two vanities, asoaking tub with separate shower, toilet, and heated floors in 140 square feet.I have literally lived in apartments that were smaller than our deluxe kingroom.
In addition to the usual amenities including a hairdryer,iron and ironing board, safe, and wireless Internet access, robes and slipperswere waiting in the closet. In addition, the room had an increasingly rareminibar and a Nespresso® coffeemachine, which is several notches above the ubiquitous mini-Mr. Coffee machinesso prevalent in hotels across North America.
The hotel also has a Bentley and driver, and offers guestscomplimentary rides anywhere within a 15-minute drive of the hotel, whichcovers the majority of the downtown area and Stanley Park west of Coal Harbour.What a treat!
We’ve been to Vancouver many times and have stayed at manydifferent hotels over the years, some of which were excellent and others lessthan wonderful. However, I can’t think of one where we have enjoyed better serviceor been made to feel more at home. Now, I don’t think it’s likely we’ll besatisfied anywhere else.
And that includes the dog.
Photos by Carl Dombek
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